Client service standards

Client service standards

We follow a rigorous set of client service standards to ensure quality service to all our clients. Below are our clients service standards:

• Determine, on each engagement, who our clients are and directly ascertain their expectations for our performance.
• Analyze client’s needs and professional service requirements.
• Execute the client service plan in a manner, which ensures commitments are met, potential problems anticipated and surprises avoided Client service standards
• Provide management with insights on the current condition of their business and meaningful suggestions for improvement.
• Continually broaden and strengthen our relationships with key managerial personnel to facilitate effective communication.
• Ensure that any professional, technical, or client-service problem is resolved promptly with timely consultation in an environment of mutual respect.
• Receive fees that reflect the value of services provided and responsibilities assumed and are considered fair and reasonable by our clients.